The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
Data controller: A controller determines the purposes and means of processing personal data.
Data processor: A processor is responsible for processing personal data on behalf of a controller.
Data subject: Natural person
Categories of data: Personal data and special categories of personal data
Personal data: The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address or private email address. Online identifiers include IP addresses and cookies.
Special categories personal data: The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data, and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership,political opinions, religious or philosophical beliefs.
Processing: means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Third party: means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Genie Tutors is a trademark of Genie Private Tutors Franchises Ltd. which operates a franchise network or organisation of tuition centres. Genie Private Tutors Franchises Ltd. is the data controller. This means we decide how your personal data is processed and for what purposes.
For all data matters contact:
Full name of legal entity: Genie Private Tutors Franchises Ltd.
For the attention of: The Data Privacy Manager
Email address: email@example.com
Postal address: 83 Summerfield Crescent, Birmingham B16 0EN.
Our websites may include links to third-party websites or we may give you links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website or our app(s), we encourage you to read the privacy notice of every website you visit.
We will not sell your data to other commercial organisations. We use your personal data for the following purposes:
You may give us information about you by filling in forms on our sites https://genietutors.co.uk or http://www.genietutorsfranchise.co.uk (our sites) or by corresponding with us by phone, e-mail, in person or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a local centre, request a free trial or call back, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site.
With reference to the categories of personal data described in the definitions section, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data: Which may include Name; Phone; Email; Address; Child’s name; age; year group; School; and Educational Needs.
Special categories of data:
Medical Information: Doctor, Doctors Surgery and Medical Conditions
Our lawful basis for processing your general personal data is:
Our lawful basis for processing your special categories of data
Your personal data will be treated as strictly confidential, and will be shared only with:
We keep your personal data for no longer than reasonably necessary. We may keep your data longer if there is a legal or regulatory requirement to do so. Generally we keep records for:
We require your personal data initially to return your initial enquiry, call back request or trial request. When you choose to become our customer we require your personal data as it is a regulatory and contractual requirement.
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:
We do not pass data outside of the EEA directly. Where third parties who manage our business systems use cloud storage outside of the EEA we ask that they confirm that they comply with GDPR regulations.
WE DO NOT USE ANY FORM OF AUTOMATED DECISION MAKING IN OUR BUSINESS.
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
To exercise all relevant rights, queries or complaints please in the first instance contact our The Data Privacy Manager, 83 Summerfield Crescent, Birmingham B16 0EN or firstname.lastname@example.org.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.